Pharmacy Ripped Me Off (Page 3)

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My husband has a prescription for 90 1mg generic xanax 90 count. We just got home and when he counted the bottle there were only 60 tablets. The pharmacist says the medication was double counted because it is a class 3 drug, however, I also picked up a class 4 medication today temazepam and it certainly was not double counted. Isn't there a way that we can find out if they shorted him? I should note that the pharmasist is being very defensive and rude..I know that they are wrong, but they say they are right..I should say the Pharmacy is new to Ca, It is CVS.. What happens if wwe have a stand off? Do we have anyway of proving them wrong. My husband has daily severe panic attacks and being shorted 30 is a big deal. Thanks for any help anyone can give me

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41

Excellent direction. Unfortunately we're in the awful position of having to advocate for ourselves--usually when at a time when we are least feeling capable of doing so. But we're on our own, and if we don't stand up on our hind legs and make noise, no one will do it for us.

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42

I'll never forget onetime when in day surgery a urologist did a colonoscopy on me and I woke up during the procedure and started screaming during the procedure because it hurt so bad. He started saying "shut up" in a very mean voice and took that scope out of me. Then I saw him take what was left of that stuff that was hooked up to me to tranquilize me and use it for himself! I couldn't believe it but he really did that! Obviously I never went back to him. Strangely, some years later I saw on the news that someone went to his house and painted swastikas across the front of his house! Bizarre!

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43

Its extremely common for patients/addicts to not hesitate for 1 second to totally fabricate long, confusing, and complex lies/stories for anything from 1 missing pill to 30+ etc etc etc. There are billions of pills and prescriptions that insurance companies, pharmacies, and doctors deal with EVERY year, and the monetary value is shockingly high.....? Does everyone actually believe that insurance companies and pharmacy owners would risk losing any of there 100's of millions + dollars year after year when there is a simple solution like surveillance 24hours a day, 365 days a year from multiple angles on EVERY single location of the pharmacy were those drugs are stored,along with every square inch of counter space were the drugs are handled.....and theres only very few employees/pharmacists that even have access to those meds......and most are required to sign releases so if any do somehow come up missing that they are liable and responsible for them? Its a FULLPROOF system?........These companies are not just gonna put that HUGE amount of money at risk ever. BILLIONS AND BILLIONS.....Not a chance!

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44

The pharmacy treated you the way they did and didnt look into it because they know the mistake is not on their end....with the systems that pharmacies are by law, required to have that it is NOT possible with this system in place. And if somehow some does come up missing and it cant be accounted for and/or the surveillance footage is missing, the employees/pharmacists are fired and occasionally even arrested.

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45

No offense but you are so wrong. Throughout the years I have gotten home and counted the pills and have been anywhere from one pill to as many as 30 pills short! The pharmacist always has that pat answer of
how it is impossible. Then you have to demand that they take an inventory. Amazingly they find that they made a mistake. Now to save myself the anxiety and stress of arguments I stand right there and count them in front of the person at the register. I don't care how many people are behind me in line!

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46

Ya, I doubt that...I have seen refused service, escorted out, and arrested for ALOT less! If pharmacists had to take all that extra time to recount meds....check inventory, and do an investigation every time a customer throws a fit...they would get nothing done and not to mention the loss of $ due to time and wages. There are policies, routine safeguards...?...all because highly trained and educated pharmacists cant count? Not buyin it? If that has happened so much, why keep going back to that pharmacy? If they cant count then they probably cant read that well either, who knows what meds they might be giving you....that could be very dangerous! I know for a fact that addicts can come up with some crazy crazy stories to explain and justify anything....I would suggest a new pharmacy in another town?

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47

You sound like you need to get back on your meds.

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48

I was just shorted for the FORTH TIME on my pain meds! This is a Weis Pharm in PA. The first time, one pill, I called the next day and a bottle with one pill was waiting for me. This was years ago when my total was lower. The next time I was shorted 63! The next day they were all apologetic and said confusion during training, gave the pills. The third time, short one again, they counted their remaining, said they found a half a pill not part of the total, so gave me my missing whole. This time, OH NO, WE NEVER MAKE MISTAKES.. and now they -conveniently- don't remember the other THREE times!! AND had the nerve to tell me they are insulted at the insinuation that they could EVER make a mistake!! Even asked me -why- am I counting my meds? Like an abuser or something, ummm cause u can't seem to get it right all the time! R U KIDDING ME!! Now it's not even about the short anymore. it's about them calling me a liar -(in other words of course!) Why would I lie over ONE pill after being a customer for over 20 years!!?? I brought the bottle back and asked it to be counted and RIGHT THEN a pharmacist added one to the total! Oh but they couldn't possibly make a mistake!! I am pissed beyond belief, I need to know where to report them where it counts, not with their own people who don't give a cr**.. but to a drug dept in PA. Does anyone know where to take this complaint? ABSOLUTELY HATE PENNSYLVANIA.. for 100 reasons, this is just the most recent!

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49

Ya u should first always count a narcotics before leaving second they have to keep detailed account of number of educations if he put it in his pocket it of been in tape stop getting so high on ur benzos and you'd of thought of this

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50

Shemp, don't be a Stooge. First of all Xanax is not a Narcotic, 2nd there is no need to count your pills at a pharmacy and hold up the line. Patients like you make the system worse

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51

Me to 30 anxiety pills and every month 2-3 or 3-4. Dr thinks Iam lying now what

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52

The day before yesterday I picked up 2 prescriptions. She's been getting the same RX from the same clinics/doctors over 12 years and have been customers at the same Lucky supermarket/Pharm. for 14 years without problems. The Rx was faxed to the usual pharmacy. My wife was feeling sick and I prepared her usual dose as recommended.. The next morning I prepared her dose, she was having a surgical procedure early Wed morning. I prepare almost all of her meds, she has a feeding tube to avoid nausea and vomiting non-stop; she has achalasia and vomiting can last 6-12 hours and much longer. I called the pharmacy first chance Wed. morning, to get a bunch of double talk from the asst. Pharm.. She says she can't do anything till she hears from the real Pharmacist who's on vacation till monday. My wife will be out of meds by then. She has been admitted to Stanford Valley Care Hosp. in Pleasanton, Ca close to ONE HUNDRED times. My wife is very sick, Dr Zafre @ Axis Comm Health, before her Dr Taffreshian, before her Dr Julier. Now that the Muslim Brotherhood, Isis and other Muslim terror groups have flooded American streets with opiates and SEVERELY cut back writing Rxs for pain killers, patients with 10 plus years of history without problems are being accused of lying and not being reimbursed for missing meds that they are charging for. So you know what Dr's and greedy Big Pharma CEO's do, they raise the prices. Now patients are turning to cheaper, and more readily available opiates. This all seems too coincidental to me. I'm far too educated to see a coincidence. I also want to point out that more than half of the Rx staff has been employed at this store less than a year... Please tell me how and where to report this: Lucky Pharmacy, m 2000 portola avr, Livermore, CA 95440.

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53

Funny you should mention that the pharmacy was a CVS, because guess what, it happened to me too!! Last month my boyfriend went in to pick up my two scripts; one for 1mg klonopin count 60 and .5mg xanax count 60. Well, when I opened the Xanax it seemed to be low on pills. I then counted them and was shorted about 28 pills!!! I called CVS to report and they asked me a few questions such as to look at the bottle and see if the quantity was numbered as well initials next to it. That is supposed to mean that it is double counted. Well counted in their favor!!! They told me they couldn't do anything about it since I already had picked up the script and left the store. I was really upset but I just let it go. Well now it's a month later and I went to pick up my pills today. I told them what happened last month and said hat I'm going to count them right then and there because then I have a witness and a camera videotaping to prove if I found the count to be off. Guess what the sneaky pricks did it again but this time took 32 Klonopin!!! I freaked out and said we'll look here it's happened again!!! The girl then gave it to the pharmacist manager to review. He gave me more pills and didn't even say he was sorry but just that he was going to talk to the person who did the first count on the script. That person wasn't working at the time. I said I was upset and wanted to know if I should call the police or whatever. The manager said he was going to look into and that's when I said well I want your name and I'm going to report this!! So off I went to the police station and filied a report and was given a DC number for further reference. The police said that since the pharmacy gave me the pills that they couldn't press charges against them. But I could if I felt necessary file a civil legal suit. Well, I don't have the money for that!!! So I now am looking into reporting this to the FDA. It's important because who knows how many others are being ripped off and seriously when I saw your post that just further justifies my anger and belief and CVS are thieves!! Also, I am calling CVS headquarters because this isn't fair! So my advice to you is when you pick up your script next time.. do what I did and count them right in front of them. Don't say that you are planning on doing it though prior to going there. Because then if they know what's going on and are the culprit well they will then file your script accurately. You need to catch them red handed like I did!!! I will post more and hope you do the same because I want to see how this pans out. I refuse to let it slide though. So let me know what happens on your end too! Good luck to you!

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54

Jenn, you normally can't sue anyone unless you have damages. What are yours? You went to the Police and are now going to call CVS corporate, the DEA & retain a lawyer. Why I'd call my State Board of Pharmacology or whatever its called in your state, the people who regulate Pharmacies

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55

each pharmacy is only allowed so many of certain meds evev if they did and I believe you that they did because it happened to me at CVS in Virginia and I went right back and I got mine it depends on how long it's been because even if they did a count I'm sure the ones missing are gone by now, best bet no matter what recount before you leave the store if it is any kind of narcotic medication

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56

Did you go to CVS? I got ripped off by the one on Marconi and Fulton in Sacramento, CA. They first told me my methadone needs prior authorization on Medicare for 240. NOT! It's 360 for an exception. I had to buy it, I had left the written Rx There for a week so they could check with my Dr.. It was Fri and I was out completely! They told me $60 on Thursday, then $35 with a discount card. Then the other woman there said no you can't use a discount card for narcotics! I don't know why I was charged $98! I'm sure they will pocket it. I'm calling corporate at CVS, Medicare and the Ombudsman. I have worked for Doctors for yrs years before my Stroke. Do NOT let them get away with it. It's a federal offense and they are ripping you off. There is no such thing as double pricing except in her book. Get your money back and get her busted and fired!

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