Pharmacy Ripped Me Off (Page 2)
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My husband has a prescription for 90 1mg generic xanax 90 count. We just got home and when he counted the bottle there were only 60 tablets. The pharmacist says the medication was double counted because it is a class 3 drug, however, I also picked up a class 4 medication today temazepam and it certainly was not double counted. Isn't there a way that we can find out if they shorted him? I should note that the pharmasist is being very defensive and rude..I know that they are wrong, but they say they are right..I should say the Pharmacy is new to Ca, It is CVS.. What happens if wwe have a stand off? Do we have anyway of proving them wrong. My husband has daily severe panic attacks and being shorted 30 is a big deal. Thanks for any help anyone can give me

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36

There is NO chance that the pharmacy or any employees of the pharmacy stole from you or their employer,CVS. Because of all the drug abuse and robberies etc etc,surveillance and security has increased to extreme levels and many of them have surveillance and safe gaurds that are more complex systems than many banks. It is virtually impossible for the pharmacist or any pharmacy employees to steal. Your husband has severe panic attacks and his Dr. only gives him 90 xanax?

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35

which pharmacy buddy so i know to keep away or mayebe just mistake ? many order counts they get wrong ? 1 or two?

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34

Well, sadly, it happens all the time...at just about any pharmacy. Hopefully, they will correct the problem, sometimes they don't.

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33

I've been in the same situation quite a few times with xanax. I'm on the 2mg bars and have been short 1 or 2 from my 120 a month almost on a regular basis. It's happened at CVS and Walgreens and any time I would mention it they would act like I was a criminal trying to get extra pills from them and refused to even look into it. They did call my Dr though to report me saying I was lying but even though my Dr agrees with me the pharmacies are never held responsible. It never affected me in the past but now with them changing the scheduling of the drug (somehow saying it is safer than marijuana according to the DEA) missing one or two pills can be the difference between you making it to your next refill or not seeing that you can't pick up that refill until the exact day you need it. Because of that new rule and my work hours I've had to miss two days since they have changed the law because I can't go to work if I don't have my medication for the day and don't have a 24 hour pharmacy nearby. It seems like the new scheduling makes sense so that people can't abuse the drug as easily as they used to but on the other hand it simply makes life so much harder for those of us who took our medication as directed. Those who changed the rules though don't seem to care who it affects though. As long as they have another way to control what you put in your own body. I know it's off the subject but why is alcohol which has no medicinal value other than being a disinfectant not even part of the DEA's scheduling? The two main definitions of a schedule one drug are how addictive/dangerous it is and the other being it has to have no medicinal uses. Marijuana does not fall into either of these categories since it is one of the least addictive/dangerous drugs out there even compared with those that are legal and it has quite a few medicinal uses. But because of politics common sense is thrown out the window and for now we are told through adds, seeing people in charge, and even the White House having it's own brew of beer that drinking is just fine as long as you don't touch cannabis even though it is less harmful in every single way.

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32

my pharm, was very cool, he shorted me 33 15mg OC. I calld to let them know, reading all these posts made me think I was screwed and talking to the main pharmacist, he was like no prob, sorry about the mix up, you may come pick them up in 20 minutes. so thats what I did all legit, it was amazing.

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31

I live in NY. CVS has been my pharmacy for over two years. They shorted me 40 pills of Valium about 8 months ago. I let them know what a monumental f***-up this was and they better fix it. After two days of bulls*** they realized the error of their ways. Stupidly, I stayed with them and it happened again. This time it was 4 pills. They gave me the song and dance about how they double counted but I know I was shorted. However, because it happened before they were more reluctant to do anything about it this time. I also noticed all the same people working there so no-one was repramanded. Today I filled my script again and got f***ed out of 4 more pills. It's shame on me at this point for staying with this drug addict pharmacy but I'm not going to be blackballed or looked at like I'm the one up to no good. I'll eat the loss and switch to Walgreens next month. They seem to have their s*** together. I feel for you and know how it is. I responded to you because it's the same pharmacy on separate coasts. I wonder who their might be to inform that this is happening to people in what seems to be epidemic #'s from what I've read. Well good luck.

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30

I am going through the same thing with Meijer Pharmacy. My Rx was for 90 Xanax and when I came home noticed it didn't look like 90. I counted 5 times and there were only 60. I called the pharmacy, store manager etc. with a reply that they were counted twice and no mistake was made. Without my knowledge or consent the pharmacy called my Dr. and asked him to call in a script for 30 more! My Dr. told me to call the police. The officer treated me like I was a criminal. I was taking care of my dying mother at the time. I have turned it over to the DEA. Because I was caring for my dying mom for 2 weeks the DEA seems to have lost interest as well. I'm gonna keep fighting!

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29

omg! I was just shorted 14 of my pain meds too,from a CVS pharmisist!! He blamed my son,who picked them up!! MY SON DOES NOT STEAL MY MEDS,HE DOESN'T STEAL

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28

I am prescribed xanax 1mg, 60 per month. Last week, I had my script filled at a CVS in Connecticut. When I got home after picking up the script, I counted them and noticed that 10 were missing. I sent an email to CVS corporate, and they called me today and apologized and told me to come in and pick up the 10 pills, and too my surprise, they gave me a $20 giftcard for the inconvenience. Maybe anybody who is shortest meds should try sending an email like I did. Who knows, you may even get a giftcard out of it as well.

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27

CVS and RiteAid are the MOST EXPENSIVE pharmacies and I avoid them like the plague. Find a reliable local pharmacy and do business with them.

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26

This drug is prescribed for uncontrollable anxiety & doses should never be missed. It is used to prevent severe problems.

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25

I wouldn't be offended by the suggestion Hedda1227 mentioned, as I have been concerned in the past that I was the one in error, and suspected that someone (in my case a non-family member) had tried to access my prescriptions. But, I can't help but find frustration with a pharmacy and their staff that immediately act defensive. CVS filled my script yesterday. I had 3 triplicate scripts as well as Xanax. All were counted correctly, except for Oxycodone, which I receive 90. Yesterday, I put the package into a locked cabinet, and went about my business. In the evening, I removed the bottles from being locked up, opened them and placed the daily counts into the monthly dispenser I use. As I said all were right on count, except for the Oxy, which was off by 2, leaving 88. This is not a huge deal, and I can certainly sympathize with anyone that has had large counts missing, which would be much harder to deal with, but when I called CVS, and very politely asked if they could check, it was explained to me that the pharmacist counts the medication, and they keep a log (which I knew) but, I listened to her explanation. I said I understand that, and respect it, and simply thought that an error had occurred, and could they check their log please. When she returned, she was very curt, stated that the pharmacist double-counted the script and their log was correct. I had never been to this CVS before, but, since my doctor recently relocated to a nearby city, and I went to the CVS near her office. I told her that I would not return to their pharmacy because in the years of having triplicate medications prescribed, I had only had a very few occasions when I was short and when I called the local Savons where they were filled, the pharmacist had checked their log and other than one time, they said, "you're right, sorry about that, it'll be here for you when you come back." And one time, there was an extra pill in my count and I called to let them know I would bring it in when I came to town. But today, I could not have been made to feel more like a liar, a "druggy" and in the wrong for having even bothered to call CVS. I won't try to save a step by going to them again, but I am only one person, so it probably doesn't make a big difference to them.

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24

i think i have bin ripped off by my new pharmacy i am covered by medical and have been getting all my medications absolutly free, but today at my new pharmacy which has the information for the medical plan they charged me $6 still only a tenth of what it would have bin but i also noticed that i have no repeats on my depoprovera and i am over 100% positive that i should have 3, like i saw my doctor write that and she told me very clearly she was giving me 3 repeats so i wouldnt have to come back and make an apointment to get more for about a year I dont know what to do about it also i have gotten the exact same medications with the exact same plan and never bin charged any money for them

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23

No offense- but have you thought that maybe your dad might have taken the missing medication? My sister did that to me after surgery :(
Sounds crazy- but it happens everyday!

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22

I picked up my monthly prescriptions from CVS or actually I had my Dad, since I was working. I didn't really look at them until I had been taking my daily dose for a few days. I noticed it didn't look like the 90 I usually get. Turns out after counting them I had been shorted 42 pills. I called the pharmacy first thing the next morning and he stated the script was fully filled with 90. Now I have been going to this pharmacy for ten plus years and never had an issue before. I know the head pharmacist as she has been there just as long. I am an honest and upstanding but given this med is a controlled substance I am worried they may not honor their mistake. This will leave me short for the second half of the month. The pharmacist on duty today directed me to call and speak to the head pharm that I know tomorrow but I am still worried that I could be left short for the month. I noticed my pills and script receipt are not stamped "double counted" so I'm wondering if that is the problem. Either way anyone who takes these mess know that being shorted that many spells disaster eventually. Anyone have any advice aside from what I have already read?

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21

I belieive thatthere are cameras in the pharmacy area just like there are in the rest of the store.If you are having problems with the head pharmasist,I would go to the store and ask to speak to whoever is in charge[ex: manager].Do not get flustered or fly of the handle just try and remain calm and talk out the situation.Tell them you want all the pill counted and all video's[if avaiable] reviewed].I've had similar problems in the past,but never had more than 10-15 shorted on a few seperate occasions.the first 2 times the head pharmasist told me to come back and pick up the ones that I was missing,and the next time the woman there gave me an attitude and gave me the old "the pills are double and triple counted".Once that happened I began to make them open my scripts when I picked them up and recount them right in front of me.They shot me annoyed/dirty looks,but the hell with them,those are my medications perscribed to me and need them.I've even been shorted on things such as wellbutrin and celexa,now why would I lie about those?????Anyway I recently found a new pharmacy and pharmacist.....and haven't had any shortages since!

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20

I also have been shorted vicodin and occasionally Xanax from the local CVS. The pharmacists are never gracious about it-they make you feel like an idiot and basically accuse you of being a drug-addict. Then the pharmacist told me loudly one day, in front of other customers, that he didn't want my business anymore! amazing how they never miscount non-controlled drugs like Motrin ---- I'm still pissed to this day and am hoping he gets arrested for stealing pills or even a DUI would be good!!

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19

count them on the pharmacy counter next time. this time your screwed because you left the pharmacy.

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18

Also Grey Eyed Goddess... if the computers were down that day, you have good reason to believe they shorted you and you should talk to the owner or president or head pharmacist. Someone besides who you have already spoken with, report that they were rude.
I don't know if it will help, but I'd try it anyway!

Again... COUNT your pills while your IN the pharmacy INFRONT of the pharmacist! It's the only SURE way to do it!

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17

I have worked as a pharmacy technician for the past 10 years and I can tell you we do our best to be accurate, especially when counting class 2's, 3's, and 4's.

One thing I would suggest you do, is before you take that prescription from the pharmacy. You either stand in front of the pharmacist and count the pills or stand there and watch the pharmacist count them for you. Simply for the fact that, once you take the prescription out of the pharmacy, it cannot be returned. (At least in the state where I work!)

I work for a small, locally owned pharmacy and I'm impressed that a pharmacy chain as big as CVS, corrected the prescription. I know they do, but I'm still impressed.

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