Was There A Konsyl Recall? (Page 4)
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Has there been a recall on this product?

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Re: Nona (# 19)

Thanks for looking into. It’s mid November but still not available.

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Re: Julie (# 32)

Don't know what your time frame was-but I just received my Konsyl from Amazon and they said it would be late December !!!

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I emailed Konsyl and received an answer on 11-9-17. They said the original formula would be available in November and would be sold in Walmart Stores. They also said they would email their "customers" when Konsyl was in stores. I will return to this chat when I hear from them and post the new information.

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Re: Verwon (# 1)

Thanks. No stores seem to have any, so I’m thinking it’s being discontinued or that there might be a recall.

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Re: PetParent (# 25)

Mine was ordered directly from Amazon and Konsyl CO.It is available if you want to pay the price. I have to have it.!!!!

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Re: Audiology (# 26)

I ordered mine from Amazon and got in 3 days. Not cheap =but I have it and enough to last me till last of December. They are saying Walmart will be the first to get some after recall!!!

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Re: Njguy732 (# 27)

I just ordered mine from Amazon and got it in 3 days. Will be enough to last me until December. Only place I have gotten it now.

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Re: John (# 8)

Still nowhere to be found but Amazon where prices have been increased due to unavailability. I have tried other products that do not work the same. Definitely have not been feeling well since I have been unable to use it.

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c/o FDA recall list:

PRODUCT -
PSYLLIUM FIBER, Laxative/Supplement, 100 Capsules, OTC. Manufactured By: Konsyl Pharmaceuticals, Inc., Easton, MD 21601. NDC: 0224-1847-10.

CODE -
Lot #: A44701 (expiry: 07/16) , A44701C (expiry: 07/16), J34701C-1 (expiry: 07/16)

RECALLING FIRM -
Konsyl Pharmaceuticals, Inc. Easton, MD 21601

REASON FOR RECALL -
Labeling: Label Error on Declared Strength; Active ingredient strength is incorrect.

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Called the company customer service yesterday. I was told they expect it to be back on wal-mart shelves again sometime after mid December 2017. Said they were voluntary, improving production and updating machinery and manufacture process. They have none to sell directly to consumers either at this time.

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Re: Verwon (# 1)

I wrote to the company, asking about Konsyl Original. Their response:

"We expect that Konsyl Original Formula 450g canisters will ship to stores in November. As soon as we have additional information we will be sending an update by email to consumers as to when the Konsyl Original Formula 450g canisters will be available for purchase via our website or by contacting Customer Service (800-356-6795 option 2), for direct shipment to your home.

We do not have an anticipated release date for any of our other products at this time.

We sincerely appreciate your patience and understanding during this time."

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Re: Stuck (# 21)

I totally agree with you on the quality control. I also use or did use the Easy Mix. However if you mix the reg in warm water it will dissolve. I still think there is more to it than the International issue. I think something was mfg in it that was dangerous.

Why would anyone have on label "Can Cause Birth Defects"? That is a biggie.

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Re: Christine (# 17)

Thank you Christine. We just paid almost $60.00 for a 15.9 bottle of Konsyl that was with shipping from Amazon. Can't be much higher. I am also allergic to lead and Mercury, so that is scary. I actually had Mercury poisoning. I would bet with the holidays it is not back before Jan 2018. Hope I am wrong.

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I was on the auto ship for Konsyl and they never notified me at all. I found out I ran out of it and emailed them. They said there was a quality problem with international shipments and to be safe, stopped production on U.S. shipments as well. Their customer relations leave a lot to be desired. The Original will be available in Nov. at Wal-Mart, but they had no timeline when or if the Easy Mix (what I take) would be available. Lousy communication to their loyal customers!

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Re: Nona (# 18)

The 'labeling issues' are with the state of CA regarding lead. Not that Konsyl contains lead but if there is any microscopic relation to lead in the form of the containers, packaging, shipping, the product must have the CA warning on the label, and Konsyl did not. I don't know this, but there is always the slight the possibility that lead proximity was of a bigger issue that anyone would care to admit. In any case, CA holds 40 million of the 330 in the US so whatever packaging is used for here, generally winds up being used for all states. It is too costly to have different packaging for each state so a company will simply abide by the most restrictive and use it in all places. What the individual from Konsyl told me when I first called them in September was 'there was a production problem and we had to pull all product'. Those were her words. She then went on to say that they shopped around for a new facility and settled on one in India. When I asked where it had been made previously, she said 'Europe'. Konsyl claims that the formula will be exactly the same as it previously was, but I suspect it will be costlier.

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Re: WHGC (# 6)

Called Mfg yesterday and talked to Rep for Konsyl. Said it would be available again after Nov 1017. Labeling issues? Said Walmart would be the first to have it in maybe Target.

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Re: Christine (# 17)

I am not comfortable with the product being mfg in India. Why was there a change? Why not in the US? It is cheaper to produce in another country. Dispute with Calif has nothing to do with why it is moving mfg. Still a lot of questions to me. I have tried Benefiber, Metamucil and 2 others. However I have not had good results with them. Either don't work or I have to use 3 times as much. I have alot of health issues as I have to have this Fiber. Cannot take Wheat Bran as I can't take Gluten.

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I too have been conversing with Konsyl and was informed again this AM, that it will be back on store shelves in Nov. They will email anyone who has asked about purchasing it when it is available on their website. In CA, they were non-compliant with the Prop 65 label warnings. This may or may not have had an effect for the whole of the US, but the settlement agreement was not effective until 2014, although it first became an issue in 2011 so the wheels have turned slowly. Konsyl told me that the new facility will be in India rather than Europe which is where it has been. I would imagine that this facility change took quite a bit of time, as well. Here is a link to the settlement agreement between Konsyl and California:

oag.ca.gov/system/files/prop65/settlements/2012-00163S2907.pdf

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Re: WHGC (# 6)

Most Psyllium products have Gluten. Some with sugar and some not. I can take neither. A lot on Konsyl info that people are not pulling up. It has been recalled as far back as Oct 2014. Probably the backlog caused sellers not to advertise it. Konsyl recall was dated Oct 2017. This was the 2nd recall. There was no info even given to my Pharmacist that called the Mfg.

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Re: John (# 8)

Just saw yesterday on a Konsyl site where this product was recalled in 2014? Sd labeling dispute? Then it was updated to Oct 1017? Keep digging everyone!!! Please post any new info.

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